F.A.Q.s

Where are you located?

We are located in Grimsby in North East Lincolnshire.

Our address is Unit 7/8, Nunsthorpe Business Units, Winchester Avenue, Grimsby, DN33 1PF.

Please note we offer a local delivery service. See our deliveries page for details.


What are your opening hours?

Our opening hours are 

 9am - 5:00pm, Monday to Saturday

We are closed on Sunday 


Is it safe to feed raw bones?

Only feed RAW bones to your pets as these are full of moisture and more easily digested.

Cooked bones are low moisture and can easily split or cause choking. 

Follow these guidelines to ensure your pet enjoys their raw bones safely:

• Never feed cooked bones

• Never feed bones with small children present

• Never leave a dog unattended with a bone

• Never cut or saw bones

• Always separate multi-dog households before feeding to prevent fights

• Always feed bones appropriate to the dog’s age, size, breed and experience

• Always dispose of any uneaten material after 24 hours at room temperature


Can a raw diet be given to an animal with sensitivities?

Yes. Based on customer feedback, a raw food diet can help to resolve a number of health issues, including:

Allergies or food intolerances

Skin conditions: dermatitis, redness of skin, itchy skin, itchy paws

Digestive issues: sensitive stomachs, colitis, loose stools or constipation, gastro-enteritis

Anal gland issues

Stomach cramping

Joint inflammation or arthritis

Obesity

As always if your pet is unwell we would always recommend you seek veterinary attention.


Will my pet's stools be changed by a raw diet?

Yes. Feedback from our customers feeding a raw diet is that a pet on a raw diet, with the appropriate amount of raw bone, will have a smaller, drier, less odorous stool, which is easier to pick up. On a raw diet, the stool will also dry up and crumble away after a few days. Don't be surprised if your dog's stool is very different on a raw diet.

The harder stool can also improve anal gland problems as the stool will allow the anal glands to naturally express themselves through passing.


Will feeding my dog raw make it bloodthirsty?

No. Feeding your dog meat does not turn them into bloodthirsty creatures. In the wild it is natural for a dog to hunt, kill and eat all of its prey.


How do I keep and defrost the meat?

Either defrost the meat in a fridge overnight or simply leave to defrost in the same way you would safely defrost any meat you would eat yourself.

All defrosted meats need to be kept in a fridge and consumed within 24-48 hours.


Is feeding a raw diet expensive?

Not really. We have products to suit all pockets. Call us and ask or browse our products for prices. We always have some kind of special offer on, so either visit our Facebook page or come in to the unit.


What do I need to feed?

There are many different ways of feeding a raw diet. In the UK, by far the most popular is PMR (Prey Model Raw). On this diet, we aim to feed about 80% muscle meat, 10% edible bone, 5% liver and 5% other secreting organ meat. We sell everything you need to make up your dog's diet yourself, but don't be put off by the thought of working everything out - we also sell complete minces, which are the most convenient and easiest way to feed raw. Every packet of complete mince follows the 80-10-5-5 ratios, and everything you need is included in each packet, so all you need to do is thaw and serve. Complete minces have transformed the raw feeding world, and most of our customers choose to feed this way.


How do I switch from traditional dog foods?

There are several ways to switch to a natural raw diet. The following general guidelines and specific ideas should get you thinking in the right direction and help you make a decision as to how you will go about the switch with your pet(s).

For most dogs, the switch can be as easy as simply stopping the processed food and feeding the new raw, especially if you feed complete minces.

If you know your dog can have a sensitive stomach to a change in food, then we recommend you switch over slowly, and start by introducing something like a chicken and tripe mince. This is bland and easy to digest, and tripe smells irresistible to most dogs (not so much to us humans). 

As a side note - tripe (the stomach lining of farm animals, most often beef and lamb) smells. Dogs love it, and it's very good for them, but if you're not used to it, the smell can be a shock.


What are the health benefits of raw dog food?

A biologically-appropriate diet for a dog is one that consists of raw whole foods similar to those eaten by the dogs' wild ancestors. The food fed should contain the same balance and type of ingredients as consumed by those wild ancestors. This food will include such things as muscle meat, bone, fat, and organ meat.


One of the main reasons for feeding raw is that many of us became concerned with the decline in health of our beloved family pets, and we started to wonder if this was due to their completely processed diets. As humans. we are constantly told that eating a more natural diet is healthier for us, so we wondered if the same could be true for our pets. It turns out that, yes, it can.

Please note that modern dogs of any breed are not only capable of eating the food of their wild ancestors, but they generally thrive on it. This is because their basic physiology has changed very little with domestication despite obvious and dramatic changes in their current physical appearance.